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Hello,
I took this 2GB/2 Month connection from your service sometime around February 2010. You must provide me with 1MB/SEC Internet access for this plan. I am paying 670 rupees for it for two-month duration.
After installation, you never provided me with 1MB/SEC speed of Internet access as promised.
There was no Internet access at all for days together in between. I had to call up your executives at Somajiguda and complain to them. They say that it would be resolved but it does not get resolved. I felt very disgusted with your inefficient services.
I am a writer. I daily edit a lot of content on my computer. I need speedy and uninterrupted Internet access to my computer when I am doing it.
I lost much money and time because of your inefficient services to me going against the promises you made to me when I was taking your connection.
I want to file a lawsuit against your service in the High Court of Andhra Pradesh and see that your service is banned in this place because others should not be tortured like me hereafter in this area.
If I call one executive at your customer service center, he or she says something and when I call somebody else there when that issue is not resolved, they say something else. Your service providers have turned me into a dog on street which barks at others just like that.
Thus, you have insulted me as a citizen of India and writer providing me with worst services.
You never kept the promise of providing me with 1MB/SEC Internet access after I took this connection. It means gross negligence and carelessness towards me for all these months. When you are torturing people like this, you deserve legal punishment.
Since I am not a criminal and because I should not blast your offices anywhere, I decided to approach High Court to settle matters with you.
If you think what I wrote to you is not correct and justifiable, one of your senior executives must meet me at the earliest along with proofs showing that whatever I wrote above is wrong and that I just wrote nonsense in this online complaint letter.
I would talk with him or her and see if this issue can be settled through negotiation. Otherwise, I will do everything possible to defame your service and image in this nation.
I need your reply at the earliest because I am not here to wait for your responses for days together as it happened earlier in relation to the kinds of service you provided me.
Read a little content on my blog at http://virahini.blogspot.com to assess me a little before contacting me.
To conclude, Hathway Internet connection means a hell created by a bunch of lunatics to serve another batch of mad creatures like me. Prove that this statement is wrong meeting me with proofs whereby you show what kind of services you provided me for all these months.
I am not an ordinary citizen of India. You will understand it when you deal with me in this regard.
All the best for your services in India!
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The folks of Hathway played with me like anything for about eight months. I bore with them more than necessary. This afternoon I sent this letter to them using the online complaint form on their corporate website. Internet service providers grew up like stray dogs and pigs on every street in India today. Since I am a healthy dog, with muscle and capacity to tackle mischievous and unethical dogs in my familiarity or knowledge, I started barking at these public dogs this way.
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